Smart Laundrette

Damaged a brand new navy blue blazer - garment had cleaning fluid or something spilled on it while in their care and it looked like they had attempted to brush it off vigorously with some sort of cleaning tool, damaging the wool fabric. When I returned post realising the damage, they tried to insinuate that I was bringing back a different garment and claiming damage....

Stay away, I was a regular customer until this occurred. No trust or respect and down right aggressive when I presented the issue in a very calm and polite manner.

They use a third party for their drycleaning so obviously have less control when things don't go well. Shows that you do indeed get what you pay for (they are cheap, as long as nothing goes wrong!).